I empowered Moll by helping to understand why things have happened the way there have and that her carer had left and because of confidentiality could not tell her the reason, I found a way in which she could gain control over at least some aspects of her life. After two weeks of having no answer, Molly and I rang social services as she was desparate to get her pension she then called care management, information didn’t seem to have been passed due to poor communication, Molly was transfared from one department to another I made Molly feel I have been there for her by listening and being sympathetic Egan(2001) stated that by listening carefully with calm considerate and courteous attitude communication is an aspect of social work which must be strongly emphasised.
I was a friendly face to talk to, for Molly to share her fears and concerns with, I was not there to criticise or judge or even pass comments; I was there for Molly to unload her burden and get her to take the right person example care manage and housing I helped Molly to make a list of problems that we could work to achieve together.
Molly felt that she was discriminated and wasn’t understood.
As Mollys was chatting me, I explained that I would try as best as I could to help her and would also ask for opinion from my supervise, so as to be sure I am in the right direction.
An attachment is a bond an intense emotional relationship that is specific to two people., that endures over time in which prolonged separation from the partner is accompanied by stress and sorrow.
On my reflection of this incident I felt that the approach that I took was correct that this situation I could do no more for Molly except to make sure care management is providing enough service to meet her needs.
After a while there came in and re assessed Mollys needs and increased her domicillary care services Analysis Molly felt very secure of talking to me than the care manager.
I felt maybe because of the fact that I had been visiting her on an everyday basis, that she may have developed an attachment.
Molly is frail and has a district nurse and a carer coming.
Her vision is fair though she wears glasses sometimes.