Problem Solving Issues

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This stage may take time to gather the data and measure the process outputs to truly identify the impact of the solution – all the time searching to see the level of impact to the initial problem and whether the problem is still there.

If the problem is in fact still there, then its back to the group brainstorming stage for further analysis, and repeat the process again.

Problem solving strategies are common place in business and it is essential that the right tool is used for the specific problem in hand. The difference between the outstanding, world class performers and the average companies is how well they react to issues when they arise.

Process improvement and effective problem solving strategies are two weaknesses of many companies. More importantly, how well they put to bed issues that have risen, so they do not come back. a cost that can be avoided, because this cost is a cost of poor quality!

At this point, a simple exercise would be to discuss the problem and in turn, get each individual within the team to identify possible causes.

No idea is a bad idea, and the remit is to get as many ideas as possible.This process can be over one session or a number of detailed sessions.The time span will very much depend on the size of the problem.Once eliminated, one can focus on the next biggest issue and so on and so forth in a structured and logical way. ” The answer: one bite at a time and this is very true in problem solving.You can’t change the world over night but you can focus the company’s resources and energy on the biggest impact problem or the top 5 issues, rather than boiling the ocean, so to speak, starting everything and not completing anything. Implement and check the impact of the solution The diagram below summarises.These tools can be used in any industry, company or sector, with the remit of identifying the problem at source, correcting this problem and removing the root causes for good.– Continuously striving for this relentless identification and elimination of problems will mean that your company is more competitive and is effectively using problem solving strategies to gain leverage on the competition.Root causes and countermeasures highlighted and agreed?The next step is to implement the solutions, checking the impact of them, and measuring to ensure that the root cause(s) has gone, thus the problem has been eliminated.There are a couple of well-known continuous improvement road maps that should be used, like PDCA or DMAIC, but in essence, problem solving is all about the following:1. Simply put, if you have a problem somewhere and it is causing a big impact, measure it!Understand the process: What is the actual problem?


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