By describing the ideal situation, explaining the problem and determining the consequences using the “five times why” method, one will be able to think ‘outside the box’ and ensure that the problem is looked at from all angles. Are you familiar with the Problem Definition Process explanation?
This article provides you with a practical explanation of the Problem Definition Process.
After reading, you will understand the basics of this powerful problem solving method.
Since more than one party is usually working on a solution to the problem, the problem definition is the most important part of the solution because different interpretations of the problem cause a lot of uncertainty.
Uses the Problem Definition Process to define the problem definition.
In this way, one can develop valuable insights about the size of the problem and its possible consequences.
In addition, one can develop ideas about creative solutions, even if the solutions are not part of the problem definition process.
When engaging in the Problem Definition Process, use Lean’s “5 times why” method: who, what, where, when and why.
While defining the problem definition, all five W’s should be fully answered.
It seems obvious to think that problems tend to define themselves and that the focus should be on determining the consequences and looking for solutions. However, an accurate problem definition, to be achieved with the Problem Definition Process, simplifies the way to a suitable solution.
Because the problem is defined analytically, the problem is examined from different angles and the problem definition process clarifies the points to focus on in the analysis performed on major critical problems.