Problem Solving At Work Examples

Problem Solving At Work Examples-24
You may have to deal with problems such as: However, the basic problem-solving process remains the same even if the problems identified differ.

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You use a rational approach to determine what the problem is.

The questions you might ask include: For example, the apprentice you supervise comes to you saying that the electric warming oven is not working properly.

Sometimes really silly ideas can contain the germ of a superb solution.

Too often, people move too quickly into making a choice without really considering all of the options.

Choose one “Lego Master” from each team – only this person can look at the team’s structure.

The Lego Masters must describe their original structures to their teams without touching the ones under construction.You may think you know, but you need to check it out.Sometimes, it is easy to focus on symptoms, not causes.Before you call a repair technician, you may want to ask a few questions.You may want to find out what the apprentice means by “not working properly.” Does he or she know how to operate the equipment? You may be able to avoid an expensive service call.Problem solving and decision making belong together. They may have highly creative ways to address the problem, but cannot explain why they have chosen this approach.You cannot solve a problem without making a decision. The most effective method uses both rational and intuitive or creative approaches.Consider the following factors: Some individuals and groups avoid making decisions. By postponing a decision, you may eliminate a number of options and alternatives. In some cases, a problem can escalate if it is not dealt with promptly.For example, if you do not handle customer complaints promptly, the customer is likely to become even more annoyed.Did he or she check that the equipment was plugged in? At the very least, you will be able to provide valuable information to the repair technician that aids in the troubleshooting process.Of course, many of the problems that you will face in the kitchen are much more complex than a malfunctioning oven.


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