Nonverbal Communication Research Paper

A person who has had a stroke may not be able to communicate effectively without the use of facial expressions, a person who cannot speak can speak volumes by the use of facial expression and we must pay attention to this whilst treating such patients, similarly we must pay attention to our own facial expressions in order that we convey the correct message h Posture Posture is another very important part of non-verbal communication we can convey many unspoken messages simply by the way we are standing or sitting. Clenching a fist is the most understood hand gesture but we also wave our hand to say goodbye or to show anger, we must pay attention whilst communicating to ensure we do not display negative hand gestures.

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Symbolic-this type of communication involves making the use of religious, status or ego-building symbols.” Porter believed that non-verbal communication was vital to effective communication he believed that in order to function effectively we must understand non-verbal cues and interpret them correctly.

Tortoriello, Blott and De Wine also wrote about non-verbal communication and they jointly defined non-verbal communication as ” The exchange of messages primarily through non-linguistic means, including: kinesics (body language), facial expression and eye contact, tactile communication, space and territory, environment, paralanguage and the use of silence and time.” Lamb also believed that non-verbal communication was vital in order to achieve effective communication.

Most people look into the eyes of another to see it they are being sincere in what they are saying, avoidance of eye contact can make a person feel uneasy and may lead to them thinking the person they are communicating with is being insincere.

Similarly too much eye contact can make a person feel intimidated and the person may feel that the messenger is being intrusive.

Thus, Hall believes that we must respect each other personal space in order for effective communication to take place. “physical- facial expressions,tone of voice, sense of tuch,sense of smell and body motions 2.

Aesthetic-this type of communication includes creative expressions; playing instrumental music, dancing, painting and sculpture. Signs- this type of communication includes the use of signal flags, slautes,horns and sirens 4.As carers, we should pay attention to the way we say things and the tone of voice we use to ensure that our messages are conveyed effectively and accurately.h Eye contact The eyes are often referred to as the window to the mind; therefore, eye contact has a very important part to play in non-verbal communication.If we talk to someone on the telephone or over the Internet, we cannot judge effectively the true intentions and sincerity of what a person is communicating.We can ask questions by simply raising an eyelid, show doubt saddness, happiness, fear and many other expressions just by the way we move our eyes, mouth, cheeks and head. uncrossed arms = willingness to listen” We must pay attention to our posture to convey a positive message when communicating and to ensure that we convey the correct attitude and message the receiver. Hand movements are probably the most recognised gestures, and can convey very different messages.It is therefore very important to understand the forms of non-verbal communication and their effects in order to communicate effectively within the care setting.Many influential psychologists and researchers have written about non-verbal communication and have come up with their own theories on non-verbal communication.Our non-verbal behaviour is the more reliable guide to our feelings” Dr Gabriel Raam states that “body movement can indicate attitudes and feelings K.Our body movement includes the heads, eyes, shoulders, lips, eyebrows, neck, legs, arms, fingers, orientation, hands, and gestures K” .Givens believes that non-verbal communication signals persons true feelings and these may be different to the actual spoken word.Givens states “non-verbal communication is the process of sending and receiving wordless messages K.


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