Chick Fil A Business Plan

It’s the latest in a series of steps the brand has taken to make its service faster and more efficient for customers.Late in 2014, it launched mobile payments and began piloting mobile ordering, in which customers could place an order from the Chick-fil-A app and check in to start the order-making process once they reached the physical location.

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The upfront franchise fee for a Chick-fil-A is only $5,000, again embodying this long-term, lifetime approach, nothing about the franchise offering is profitable for the company unless a relationship is truly Win-Win.

Most franchise systems require net worth’s in excess of $500k and upfront franchise fees of $35k or more where Chick-Fil-A seems to put considerably more weight on the value of the person than their bank account.

The turnover among Chick-fil-A franchise operators is an extremely low, incredibly at less than 5% a year.

The staff and people who wear the Chick-Fil-A uniform to work also have staggering turnover rates at less than half of the fast food industry averages showing the commitment and dedication people have who are part of this organization.

It’s an entirely different strategy from say, Mc Donald’s, which has focused on introducing new product lines, like Mc Café coffees, and speeding up service for an ever-demanding crowd of time-constrained customers.

Chick-fil-A, in its quest to steal a bit of business away from Mc Donald’s, has launched a new service to make their offerings more attractive for moms, particularly Millennial moms between the ages of 18 and 35. Now, parents can pull into the drive-thru to order their meal, then come inside to their prepared table.

The structure is based on core beliefs and principles which are consistent throughout the franchise system.

Whether it is legal is open for debate, but the bottom line is that in franchising, the rules are different than in employment law.

Cathy has cause ripples in the press by coming out against gay marriage rights.

What is somewhat astounding in today’s less conservative environment is that the unwavering focus on Chrstianity from a business perspective seems to pay off.

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