Business Letter Lesson Plan

Use Polite Tone Please stress to the students that the tone of these letters should not be sarcastic, threatening or angry.If they want something to change or a product that works, they need to be clear in their message and polite.There are lots of reasons, but three main ones that will make sense to the kids are: A letter of request; A letter of complaint; A letter of application.

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Her mother phoned to thank me for teaching her daughter how to be a good consumer!

So students learn not only how to write an effective business letter, but also how to be a conscientious consumer.

Give the date of purchase and place of purchase, if applicable.

Paragraph 2: Explain how you would like to resolve the problem.

Reasons to Write a Complaint Letter Students may need to write a complaint letter if a product doesn’t work correctly or if it doesn’t work at all.

Or, they may need to complain about problems in their community to business owners or to leaders in the community.

Once students understand the proper block letter format, they can begin composing their complaint letter.

It is best if students are given a scenario to write about in this lesson.

Teaches students the art of writing an effective business letter by writing to actual businesses with a compliment and/or a complaint.

Materials: Text book with a sample business letter format or a teacher handout with a sample business letter format.